Welcome to the Oasis Client Services Website

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Oasis Client Connect

Oasis Client Connect provides our clients with easy access to Oasis on the go! The FREE Oasis App is comprised of the most utilized options from the Client Services Website and is available through the App Store for iPhone and iPad and Google Play for Android. With this easy-to-use App, you can:

  • Utilize touch ID for authentication (for iOS only)
  • View Oasis contact information
  • View payroll information, including invoice summaries and employee pay stubs
  • View employee PTO
  • View general employee information, such as contact information
  • Create and view help desk tickets

CSW Document Management
Now, new capabilities for Oasis® Client Service Website users will make it easier for administrators to manage documents.  Administrators can organize files within preset categories, file uploads and edits are tracked with a clear audit history, and administrators can share documents to employees via the Oasis® Employee Services Website.

Coming soon
The Oasis® Employee Services Website will have select content available in Spanish, including employee benefits, pay preferences, personal information sections and more!

Labor Law Posters to be Auto-Shipped – No Need to Order
Oasis has teamed up with a new vendor to automatically provide labor law posters for your company worksites.  You will no longer have to order posters on demand, on a yearly basis, or when mandated changes occur because they will automatically be shipped to you.

Pay Stub Changes
In the beginning of May, you will notice changes on Oasis checks/pay stubs. The following features have been added to provide additional protection against possible fraud: Thermocromic and Abrasion Ink, Watermarks, and other enhancements to discourage unauthorized duplication. If you have any questions about these changes, please contact your Human Resources Professional.

Oasis CSW Multi-Factor Authentication (MFA)
Oasis, a Paychex® Company works hard to help keep your important company information secure. Soon, we will be requiring Multi-Factor Authentication (MFA) for the Oasis® Client Services and Employee Services Websites. MFA is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence to authenticate their identity. Once the MFA requirement is rolled out, clients and employees must enroll in order to access the system.
To prepare for this change, we will be asking clients and employees to validate the email address registered to their accounts. The Oasis® Employee Service Center is available to assist employees with any changes required.

Oasis and its clients have not been impacted by the recent PrismHR outage. Click here for more information.
Making Your Life Simpler – Pay Stub Changes & Paperless Options
Effective March 5, you may notice that the pay stubs from Oasis, a Paychex® Company have a few slight changes. Click here to learn more.

Form W-2
To retrieve your W-2 for this year or prior years, please follow the instructions below.
  1. Visit the Employee Services Website and click the "Compensation" tab at the top of the page.
  2. Click the "Tax Statements" tab.
  3. Under W-2 Documents, choose the year and click the "Download" button. The W-2 will open in a new window where you can print it immediately or save it for future access.
  4. This form will be available to you until December 31, 2021.
If you have any questions, please contact Oasis at 866-641-8699.

Unemployment Benefit Fraud Rampant During COVID-19
With the increase in unemployment claims for many Americans during the COVID-19 pandemic, criminals have leveraged the opportunity to file fraudulent claims and to misdirect benefits. If you or your employees have been the victim of this type of fraud, here’s some resources that will help you determine what to do. Learn More.

Oasis Website Enhancements
Oasis, a Paychex® Company continues to invest in technology to better support you and your business. We are happy to share that as of January 15, you will have access to the following system enhancements to help you to achieve greater efficiencies:
  • Document Storage
    Easily manage all your custom client and individual employee documents in a single secure location.  
  • Shipment Tracking
    View the status of your Oasis packages, including in-transit and recently-delivered items. 
  • Payroll Imports
    A flexible file reader and one-click data review make short work of even complex payroll imports.  
  • Time and Attendance
    Save time and reduce errors with one-click access to our integrated Time and Attendance solutions. 
  • Electronic W-2 Paperless Delivery 
    Employees can opt in to receive their W-2 by paperless delivery, with the ability to view current and past W-2s.  
If you have any questions about these system changes, please contact your Human Resource Professional.

The PPP loan application process opened Jan. 11 for submissions from SBA-approved community financial lenders. Visit the COVID-19 RESOURCE CENTER.

Workers Compensation COVID-19 FAQs
In response to the COVID-19 pandemic, many states have announced changes or proposed changes that may affect workers compensation insurance class codes.
For more information click here.

Return to Work from Furlough and Re-Hire Template Letters
As states re-open and more guidance becomes available, businesses will need to consider their staffing needs. To bring back an employee from furlough or to re-hire previously separated employees, you should send employees a written letter to acknowledge and respond to accepting or rejecting the offer in writing. We have developed templates to help make the process simpler and less time-consuming. Click here to learn more.

Tracking of Employee Time Off and Termination Codes Related to COVID-19
Oasis has created a termination code and a leave code specific to COVID-19 situations in your business. When terminating an employee on the Client Service Website - you will select involuntary and then code 901-COVID-19. If you are going to furlough or place your employees on an unpaid leave of absence you must complete the application for Leave of Absence and code to 902-Leave Unpaid, COVID-19. If you would like to track hours using the COVID-19 code, please contact your Payroll Account Manager to set this up.